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Context Help

If you feel lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will open. It contains elaborate info about all the operations that you can perform on the given page. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive collection of how-to video clips clarifying how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you need, explore our comprehensive Frequently Asked Questions database, which includes questions asked by real users and provides practical solutions. We periodically "revamp" our FAQ database with new questions & answers in an attempt to cover all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our fantastic team of support engineers available 24x7 and ready to help you with any query. Each trouble ticket you open will be replied to within sixty minutes (the average ticket response time being just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 276405

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com